Returns & Refunds
Any claims for misprinted/damaged/defective items must be submitted within 7 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Unclaimed returns get donated to charity after 30 days. Our printing facility’s address is mentioned on the delivered package. If printing facility isn’t used as the return address, you would become liable for any returned shipments you receive.
Reasons for Returns
Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our printing facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.
Refunds (if applicable)
It is best to contact us at email@example.com. before returning any products. We do not refund orders for buyer’s remorse, and size exchanges are to be offered at your expense and discretion.
In case of a successful refund, you will be intimidated via email. After receiving the email you should wait 2 to 3 business days, since there is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, you should mail your product to our printing facility’s address which is mentioned on the delivered package.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.